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24/7 live concierge, searchable knowledge base, and a ticket queue that syncs straight to the staff desk.
Segregated, serial-matched, never lent. Your metal is your metal — audited monthly.
SELL-BACK90-second bid locks at a 0.5% spread; wire settles same day.
DELIVERYTamper-evident bags, direct signature with photo ID match, Lloyd's cover to your door.
VERIFYEvery passport re-verifies against the ledger — assay record, bay location, chain of custody.
KYCTier 1 instant under $10k, Tier 2 to $100k with ID + liveness, Tier 3 institutional.
TAXRealized ledger exports for Schedule D; >$10k cash events auto-file 8300.
Open a ticket staff median reply 11 min